Resume
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Education

2016-current    PhD candidate in Informatics (Human-Computer Interaction)

                          Minor - Social Data Analytics (SoDA) Big Data Social Science Fellow

                          Pennsylvania State University, United States

            2013      MA in Educational Policy & Administration

                          Minors - Program Evaluation & Computer Science

                          University of Minnesota-Twin Cities, United States

            2008     BE in Computer Science 

                         University of Pune, India

                         Ranked 8th in Pune University

Experience

Research Intern, IBM Research Almaden | July 2019 - Sep 2019 

Explainable Artificial Intelligence + Natural Language Processing

  • Conducted a systematic literature review of explainable artificial intelligence (XAI) for text analytics

  • Constructed a taxonomy of XAI techniques for processing text data

  • Designed and led a user interview study with ML researchers, developers, strategists, leadership working on natural language processing projects

UX Researcher, Teaching and Learning with Technology, Penn State ​| Sep 2019 - current

Data Empowered Learning

  • Designing qualitative study for understanding university student needs for learning with AI enriched learning tools

  • Talking tours with university faculty about data driven tool for reflective teaching to inform design; evoking and surfacing needs, concerns with lecture capture

  • Participating in focus group discussions with student advisers about ethics and bias around design of data driven decision support tools 

Graduate Research Assistant, Penn State | Aug 2018-  May 2019 

  • Leading participatory design research project for developing an open data platform about water quality to increase

       visibility and improve access for data literacy.

  • Leading interview study for understanding good deed practices, preferences and beliefs of undergraduate students.

Big Data Social Science Fellow - Social Data Analytics, Penn State | Sep 2017- May 2018

  • Conducted quantitative data analysis about civic issues by SeeClickFix users.

  • These included spatial clustering and space-time analysis of 311 requests.

Program Evaluator, University of Minnesota | Oct 2014 - Oct 2015

  • Led design and analysis of Minnesota statewide survey project for 4-H First Year Member Satisfaction.

  • Designed monitoring & evaluation plan for Minnesota 4-H volunteers

  • Implemented roll-out plan for 4-H Enrollment Data Interface to facilitate data-driven decision making.

  • Launched a pilot project for youth engagement in the Youth Program Quality Assessment (YPQA) process.

Evaluation Intern, American Evaluation Association | Sep 2013 – May 2014

  • One of four nationally selected interns for ‘American Evaluation Association’ (AEA) Graduate Education Diversity Internship (GEDI) program.

  • Initiated evaluation capacity building efforts through intentional program design.

Evaluation Consultant, Institute for Global Studies, University of Minnesota | Jan 2013- Jun 2013

  • Impact assessment of University of Minnesota federally funded courses and programs using faculty interviews, student pre/post/follow-up surveys and student achievement data

  • Grant proposal writing incorporating GPRA performance measures.

Evaluation and Analysis Consultant , The Brandlab | June 2012 - August 2012

  • Developed program logic model, developed and analyzed pre/post surveys for students, group interview protocols, surveys for teachers, classroom observation rubric and analysis tools.

Research Assistant, University of Minnesota | Sept. 2012- Dec 2012

  • Conducted extensive literature review of methodological and theoretical frameworks for exploring the effectiveness of state policies that tie teacher accountability to student performance.

Member of Technical Staff, Starent Networks (now Cisco Systems Inc.) | Jul 2008 – Aug 2010

  • Implemented the ‘Mobile Billing Sub-system’ in C programming language - a critical revenue-generating component in all customer deployments.

  • Responsible for design and implementation of a module facilitating seamless migration from 3G to 4G telecom networks and vice-versa.

Skills

Research methods | Contextual Inquiry, scenario-based design, participatory design, ethnographic research,

                                  surveys (Qualtrics, SurveyMonkey), focus groups, interviews, heuristic evaluation, usability testing

Data analysis | Quantitative statistical analysis in R, Stata, Excel, Tableau 

                         Qualitative analysis using NVivo, MAXQDA

Wireframing, Prototyping | AdobeXD, Balsamiq, InVision

Programming | HTML, CSS, C, C++, Java, MySQL