2016-current PhD candidate in Informatics (Human-Computer Interaction)
Minor - Social Data Analytics (SoDA) Big Data Social Science Fellow
Pennsylvania State University, United States
2013 MA in Educational Policy & Administration
Minors - Program Evaluation & Computer Science
University of Minnesota-Twin Cities, United States
2008 BE in Computer Science
University of Pune, India
Ranked 8th in Pune University
Research Intern, IBM Research Almaden | July 2019 - Sep 2019
Explainable Artificial Intelligence + Natural Language Processing
Conducted a systematic literature review of explainable artificial intelligence (XAI) for text analytics
Constructed a taxonomy of XAI techniques for processing text data
Designed and led a user interview study with ML researchers, developers, strategists, leadership working on natural language processing projects
UX Researcher, Teaching and Learning with Technology, Penn State | Sep 2019 - current
Data Empowered Learning
Designing qualitative study for understanding university student needs for learning with AI enriched learning tools
Talking tours with university faculty about data driven tool for reflective teaching to inform design; evoking and surfacing needs, concerns with lecture capture
Participating in focus group discussions with student advisers about ethics and bias around design of data driven decision support tools
Graduate Research Assistant, Penn State | Aug 2018- May 2019
Leading participatory design research project for developing an open data platform about water quality to increase
visibility and improve access for data literacy.
Leading interview study for understanding good deed practices, preferences and beliefs of undergraduate students.
Big Data Social Science Fellow - Social Data Analytics, Penn State | Sep 2017- May 2018
Conducted quantitative data analysis about civic issues by SeeClickFix users.
These included spatial clustering and space-time analysis of 311 requests.
Program Evaluator, University of Minnesota | Oct 2014 - Oct 2015
Led design and analysis of Minnesota statewide survey project for 4-H First Year Member Satisfaction.
Designed monitoring & evaluation plan for Minnesota 4-H volunteers
Implemented roll-out plan for 4-H Enrollment Data Interface to facilitate data-driven decision making.
Launched a pilot project for youth engagement in the Youth Program Quality Assessment (YPQA) process.
Evaluation Intern, American Evaluation Association | Sep 2013 – May 2014
One of four nationally selected interns for ‘American Evaluation Association’ (AEA) Graduate Education Diversity Internship (GEDI) program.
Initiated evaluation capacity building efforts through intentional program design.
Evaluation Consultant, Institute for Global Studies, University of Minnesota | Jan 2013- Jun 2013
Impact assessment of University of Minnesota federally funded courses and programs using faculty interviews, student pre/post/follow-up surveys and student achievement data
Grant proposal writing incorporating GPRA performance measures.
Evaluation and Analysis Consultant , The Brandlab | June 2012 - August 2012
Developed program logic model, developed and analyzed pre/post surveys for students, group interview protocols, surveys for teachers, classroom observation rubric and analysis tools.
Research Assistant, University of Minnesota | Sept. 2012- Dec 2012
Conducted extensive literature review of methodological and theoretical frameworks for exploring the effectiveness of state policies that tie teacher accountability to student performance.
Member of Technical Staff, Starent Networks (now Cisco Systems Inc.) | Jul 2008 – Aug 2010
Implemented the ‘Mobile Billing Sub-system’ in C programming language - a critical revenue-generating component in all customer deployments.
Responsible for design and implementation of a module facilitating seamless migration from 3G to 4G telecom networks and vice-versa.
Research methods | Contextual Inquiry, scenario-based design, participatory design, ethnographic research,
surveys (Qualtrics, SurveyMonkey), focus groups, interviews, heuristic evaluation, usability testing
Data analysis | Quantitative statistical analysis in R, Stata, Excel, Tableau
Qualitative analysis using NVivo, MAXQDA
Wireframing, Prototyping | AdobeXD, Balsamiq, InVision
Programming | HTML, CSS, C, C++, Java, MySQL